Support and Maintenance

BizSolutions offers complete system support solutions for your computer network and business applications. Our technical support specialists provide valuable assistance to your organization, which avoids costly downtime by providing regular maintenance for your computers and systems.

Our support services include:

• Computer Upgrades 
• Printer Installation/Configuration 
• Network Administration 
• Email Support (web mail, Outlook, Outlook Express)
• High-Speed Internet Installation/Configuration
• Install Application Software and Upgrades 
• Viruses Detection and Removal 
• Spywares Detection and Removal 
• Computer Installations 
• Security 
• Data Backup Systems
• Database Administration 
• Virtual Private Networking (VPN)

We have a service plan that provides pro-active, on-site maintenance. We do not require a commitment to a certain number of hours per month. We will also give you on-site support for the preventative maintenance services we perform.

Remote Assistance

In certain situations BizSolutions may use a remote assistance tool to access files and troubleshoot issues quickly and efficiently.

BizSolutions uses a tool that uses encryption to securely remotely control your PC. Remote assistance through this tool requires you to give BizSolutions' support technician permission to access your machine. After the session is complete all remote access is terminated and leaves your PC secure. This session will use End-to-end, 256-bit SSL encryption for compliance with HIPAA, Sarbanes-Oxley and other federal and local legislation. BizSolutions strives to give customers the best possible service and uses web this tool to keep customer satisfaction strong.

Please enter the PIN code provided to you then click "Connect to technician". After you have pressed the "Connect to technician" button follow the prompts to connect to your session.

Call BizSolutions Support for a 6-digit pin for connecting to a technician.